Monday – Friday 8:30am – 5pm est.
We are shipping!
Retail Jewelers may place your orders via:
rembrandtcharms.com (login to the retailer portal)
Phone: 1-800-828-7840 Fax: 1-800-828-7811
We have a huge inventory!
Check back here for more updates
REMBRANDT CHARMS UPDATE ON COVID-19 SITUATIONS
Dear Rembrandt Charms Customers,
We are open for business. At Rembrandt Charms we value the relationships between our loyal customers and staff. In the recent weeks we have executed a number of initiatives to protect the welfare of everyone connected through us in the jewelry industry and beyond.
Witnessing the rapid development of the COVID-19 situation abroad, Rembrandt Charms maintained increased manufacturing levels exiting the holiday season to build up an enormous inventory leading into the spring and Mother’s Day buying season. We are offering same day engraving and shipping on all stocked merchandise with near 100% stock levels in over 5,000 charm styles available in sterling silver, gold plate, 10-karat yellow gold, 14-karat yellow gold, and 14-karat white gold. As the news continues to develop at a fast pace, we will keep you informed as to our actions here at Rembrandt Charms.
What We Are Doing:
- We have formed a COVID-19 task force to closely monitor information provided by the Centers for Disease Control (CDC), Public Health Agency of Canada (PHAC), New York Department of Health (NYDH) as well as other federal, state, and local agencies. We want to ensure our actions are consistent with the latest guidance provided by the CDC, NYDH, PHAC and other authorities.
- All Rembrandt Charms staff are washing their hands and using hand sanitizer frequently. Our factory and offices are closed to visitors. Hygiene reminders, containing CDC and PHAC workplace recommendations, are also posted throughout our facilities.
- Disinfection stations with Clorox and Lysol spray cleaners, wipes and hand sanitizers have been placed at all entry points and throughout our facilities. We are also continuing to introduce fresh air into our workplace.
- All customer visits and staff travel have been cancelled indefinitely.
- Rembrandt Charms customers are encouraged to utilize the Retailer Portal on our website, email, phone and fax to place orders. Also available through our Retailer Portal is the latest Rembrandt Charms and product news, and access to new monthly marketing content available for download.
- Internally, staff meetings are limited to no more than 4 attendees, with only necessary persons present. All staff remain at a safe distance away from each other.
- If any staff display symptoms of COVID-19 they will be asked to leave the facility until they are cleared by a doctor to return and have tested negative for COVID-19. If any staff traveled outside of the USA or Canada, they are asked to remain in quarantine as outlined by the CDC and PHAC for a minimum of two weeks and pass a COVID-19 test. If any staff may have had contact with an individual with COVID-19, they are asked to leave immediately, complete the COVID-19 test and remain in quarantine until approved to return to work as outlined by the CDC and PHAC.
During this time of uncertainty, the safety and health of Rembrandt Charms customers and staff, their families, communities, and vendors are our highest priorities. We will continue to remain well-informed, take proactive measures, and utilize the latest advisories from the CDC, PHAC, NYDH, and the medical community to minimize the impact of the virus. Our thoughts and prayers are with everyone affected by this disease.